Cancellation and Refund

Cancellation Policy

If you wish to cancel your order, you must contact us within 7 days after placing the order. Any cancellations requested after the specified period may not be eligible for a refund.

Refund Policy

We offer a 7 day return policy for most items. If you are dissatisfied with your purchase, you can return the product within the return window for a full refund, provided the item is in its original condition.

Refunds will be processed within 10 business days after placing the request. The refund will be issued to the original payment method.

How to Request a Refund

To initiate a refund request, please contact our customer service team at info@futuno.com or call us at 9871901989